AAMCO Rochester East, NY

398 W. Commercial St., East Rochester, NY 14445

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REVIEWS

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  • Local
  • Google Reviews
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What can I say. This is probably the best shop I've ever dealt with. Whether its a Transmission on my Buick, gaskets on my F-250, or whatever it takes to keep my old BMW 535i running good, these guys know exactly what they're doing. Shaun is the guy that runs the shop, and every time I've dealt with him I feel like I'm getting a straight-up, square deal at a super fair and reasonable price. These guys go the extra mile and I won't take my vehicles anywhere else. Period

alex y.

February, 2019 Local
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Did a great job on my car. Would definitely use them again!!!!

Shadi S.

February, 2019 Local
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I have always trusted AAMCO with my car. They do a great job and they are honest!

Angela D.

February, 2019 Local
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Great customer service, and my transmission was rebuilt and installed in 3 days, thank you guys.

Roger S.

January, 2019 Local
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I'd like to thank Shaun and his staff at AAMCO who has helped me out a couple different times.I I bought an extended warranty for my Chevy and the dealer wanted to put a used transmission in. Shaun got us a new transmission under warranty, they put it in so quick the engine was still warm when I collected it.My transmission went bad in the late in the night and I called AAMCO the next morning and they got me in straight away. I've got a brand new transmission all thanks to you!!Thank you so much again AAMCO!!!

Angela S.

December, 2018 Local
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These guys had my F250 for 2 days, took the transmission out and replaced it, great service and turn around time! I will definitely use them again.

David C.

November, 2018 Local
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Fairly new to East Rochester and I was looking for a reputable and affordable repair shop. After searching online and reading their reviews, I decided to give these guys a try. Aamco was everything I needed and more! They were flexible with fitting me in last minute, personable and transparent. I've never had someone walk through an inspection with me as thorough as they did. They suggested repairs for the future, but didn't pressure me into getting them fixed right away. Great first experience! Highly recommended.

Heather S.

November, 2018 Local
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My family and I have been getting all of our auto needs taken care of at this location for over 15 years. Both the manager and his team have always been completely friendly, reliable, honest, and trustworthy...which can be difficult to find, when it comes to auto repairs. They have taken care of every issue we have had in a timely manner. I highly recommend this AAMCO location to anybody searching for a consistent and honest auto shop on the Rochester area.

Gary C.

November, 2018 Local
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This Aamco shop exceeds expectations. The transmission in our motor home failed. It sat at the chevy dealer in Victor for 6 weeks - nothing happened. Fed up with them we stopped by the shop in East Rochester to see if they could help. And DID THEY. Monday afternoon they have our motor home towed to the shop pulled and repaired the transmission. We picked up on Wednesday. Thursday we were off to Watkins Glenn - so sweet.
Shaun provided awesome communications and even sent a pic of our vehicle up on the lift. If you need transmission service or for that matter any automotive service give them a call.
And oh yes they have been East Rochester for approx 30 years

john w.

October, 2018 Local
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We had intermittent electrical issues with the transmission of an older model car. The problem has been fully resolved thanks to AAMCO of East Rochester. Shaun and his team provided us with outstanding professionalism and courteous service. I was very impressed with the experience of their senior level technicians. I'll continue to bring all of our family vehicles to this location since they offer full auto maintenance and repair services.

Mike N.

October, 2018 Local
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When my transmission failed and my usual auto shop conveyed that they did not do transmission work, I read some reviews on line and consequently called AAMCO in East Rochester. I had my car towed there and met the proprietor, who was most personable and helpful. In a very short time I was presented with three options and careful explanations of each. Being as well informed as I could be, I made my choice. My decision dictated that a transmission had to be ordered and shipped. When the shipping company fell short of their promised delivery date, the owner of this AAMCO shop was most apologetic and seemed to feel personally responsible. Even after the new transmission was installed and I was picking up the car, I was still the recipient of apologies for an issue that was well beyond the control of the proprietor. I remain impressed with his sense of responsibility.
In the process of the transmission work, another unrelated issue was brought to my attention. When I had determined that the concern was indeed valid, I was again given options and explanations to guide my decision on how to proceed. I elected to have the work done, and it was completed quickly.
I feel that the costs for the work received were clearly inline with other sources. I can state without hesitation that all interactions with the personnel of this facility were polite and professional. I will certainly not hesitate to use this shop in the future.

T W.

October, 2018 Local
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Great shop for transmission repairs, there service Tech is the best around hands down.

Anthony B.

August, 2018 Local
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Excellent job! It was a trying time as my 2008 is my baby and it needed a new transmission (manual). It was a process to get the right parts in due to lack of supply and my car being so old. Shaun and Vanessa were rather patient with me. But, he and Vanessa found the part finally. Once fixed, I had to return two times. Once because as I was driving away after the fix, my radio and AC dash lights started blinking on and off. Thinking he may have loosened something while working on my transmission, Shaun researched this problem and fixed it. It was nothing to do with the transmission fix. It was a coincidence that it happened the day I drove away with a new transmission. He texted us his research...google sites. We were most appreciative. He did not charge us for this. About a month later, I returned as my clutch started sticking to the floor board. He feared this had to do with a bushing only Subaru had (on back order). He had previously devised his own repair. This time, he tweaked and adjusted it but said Subaru needed to look at it. Subaru just called me and their head mechanic said Shaun did a great job and they thought the clutch /transmission was fine. It might have just needed some adjustments which again, Shaun did for me yesterday. Honest, knowledgeable, trustworthy and patient! Highly recommend!

Patty Orr

June, 2022 Google Reviews
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I high recommend this place, Shaun is excellent, honest and gets things done. I was in the auto business off and on for 20 years and this place delivers exactly what every car owner wants. An honest experience with straight forward answers and no BS. They replaced my torque converter in one day after dropping it off with no appointment. This is one of the last places that does exactly what they promise. I will be bringing all my families cars here for repair.

John Bosch

June, 2022 Google Reviews
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Great help with Vanessa who did a very complete job on the car transmission. The contract included detail of how the work would be completed, where to get the best repair and better parts to bring everything today. She called during the week, went out of way to communicate all the data I needed. All the work was done professional and completely care. I would come back again if we had the work (which I hope will not need soon). I give 5 stars to the effort and completion. Thank you to Vanessa and the employees who made it completed correctly!

Tom Murray

June, 2022 Google Reviews
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Excellent customer service! They were able to perform an emergency transmission replacement while I was visiting from out of town. They were able to find a suitable unit and do the full installation in just a few days!

Fred Stumpf

June, 2022 Google Reviews
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We cannot say enough positive about this shop. Vanessa was fantastic at keeping up informed and in the loop about our repair and went above and beyond helping us figure out an ongoing issue after the repair. Everything was explained to us to our satisfaction and we would not hesitate to use this shop again for future service.

Sherri Reynolds

May, 2022 Google Reviews